Professional Training Programs

Welcome to the Professional Training Programs offered by Southern Connecticut State University Office of Workforce and Lifelong Learning in partnership with Zschool

Continue your education, advance your career, and make an impact! In today's economy, learning new skills is not only encouraged, it's necessary to set yourself apart. Southern Connecticut State University OWLL provides forward-thinking, professional training to meet evolving corporate demands. Give yourself a competitive edge by enrolling in innovative programs led by industry professionals. Gain real-world knowledge and applicable strategies to drive results - today and in the future. 

Quick Facts

Formats

Online: Enjoy self-paced learning, hands-on exercises and interactive discussions with your peers.
In-person: Learn in a classroom setting led by expert instructors.

Length

Online: Each of the 8 modules can be conveniently completed in about 2-3 hours.
In-person: The modules are presented in 4 consecutive days.

Instructors

There's no substitute for learning from the best. Whether online or in-person, you benefit from top industry experts who are highly respected leaders in their field.

Certificate

Boost your career potential, distinguish yourself from others, and earn the recognition you deserve with your certificate from Southern Connecticut State University OWLL.

Professional Training Programs

Customer Experience

Now you can learn the art of Customer Experience to drive loyalty and increase revenue. Gain practical templates and discover best practices as you build your portfolio and strategic plan.

Generative AI for Value Creation

Designed to empower leaders with skills to harness generative AI for success, this program goes beyond traditional AI applications. Focus on creating and implementing innovative solutions.

Customer Experience 2.0

Enhancing your customer experience (CX) skills is key to driving change and excellence. This expert-designed program covers advanced CX concepts like journey mapping, personalization, feedback analysis, and technology.

Strategic Artificial Intelligence

​Gain a deeper understanding of the benefits and challenges associated with AI and the skills to develop and execute a strategic AI plan. Use the power of AI to drive growth, increase efficiency, and create new opportunities at your company.